Question 1

What services does Whirlwind Secretarial Services offer?

Accepted Answer

Whirlwind offers professional executive and administrative support services, including executive assistance, event management and co-ordination, records and database management, document preparation and data entry, and general office services.

Question 2

Do you work on-site or remotely?

Accepted Answer

Both. Cath works on-site at clients' premises across Melbourne CBD and Bayside Melbourne, approximately within a 10km radius of Brighton. She also works remotely for clients anywhere.

Question 3

What areas do you service?

Accepted Answer

Whirlwind's primary service area is Melbourne CBD and Bayside Melbourne, including Brighton, Hampton, Sandringham, Bentleigh, Elsternwick, St Kilda, and surrounding suburbs. Travel outside this area is available at an additional cost.

Question 4

How much does Whirlwind charge?

Accepted Answer

Pricing is based on the scope, complexity, and duration of the engagement. Daily rates, project-based pricing, and hourly rates are available depending on the nature of the work.

Question 5

How do I get started? What's the process?

Accepted Answer

The best first step is a conversation. Get in touch via the contact form on this website. If it looks like a good fit, Cath will put together a scope of work and quote for your review.

Question 6

What industries do you work with?

Accepted Answer

Cath has worked across government, private consulting, not-for-profit, and small-to-medium business. Her expertise is executive-level administration, which translates across sectors.

Question 7

How do I pay?

Accepted Answer

Invoices are issued via Xero. Payment is due on receipt of invoice unless alternative terms have been agreed in advance. Bank transfer is the preferred payment method.

Question 8

What is your availability?

Accepted Answer

Availability varies depending on current engagements. The best way to find out whether Cath is available is to get in touch and she will give you a straight answer about her capacity.

Question 9

Do you offer ongoing support or one-off assistance?

Accepted Answer

Both. Cath works across ongoing engagements, project-based work, and ad-hoc one-off assistance.

Question 10

What makes Whirlwind different from a virtual assistant service?

Accepted Answer

Virtual assistant services typically offer a pool of contractors who handle defined, repeatable tasks. Whirlwind is different because you work directly with Cath, a senior executive assistant with 45 years of judgement and experience.

Frequently Asked Questions

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